We may make changes from time to time so please check back regularly to keep informed of updates.
To access certain areas of our Platform, you will need to register with us. During the registration process you will be asked to submit personal information about yourself (including your name, shipping and billing addresses, date of birth, e-mail address, telephone number and payment details). By entering your details in the fields requested, you enable IWC to provide you with the services you select.
In addition, we may also collect personal information from you when you correspond with us (for example, when you send us e-mail communications or send us letters), when you provide your details when you visit a IWC boutique or contact the IWC Concierge by telephone. Please note that calls to the IWC Concierge may be recorded for security and training and development purposes.
We also collect certain information automatically about visitors to our Platform, described in the section headed “Cookies and other information that we automatically collect”, below.
We will use the information we collect from you to:
Cookies are text files containing small amounts of information which are downloaded to your computer or mobile device when you visit a website or mobile application and are used to recognise your computer when it returns to a website or mobile application it has visited previously. Cookies are widely used in order to make platforms work, or to work more efficiently, as well as to provide information to the owners of the platform.
There are two broad categories of cookies:
Cookies can remain on your computer or mobile device for different periods of time. Some cookies are 'session cookies’, meaning that they exist only while your browser is open. These are deleted automatically once you close your browser. Other cookies are 'permanent cookies’, meaning that they survive after your browser is closed. They can be used by us to recognise your computer or mobile device when you open your browser and browse the Internet again.
The Platform serves only the following types of cookies to your computer or mobile device:
Further detailed information about the specific cookies used on this Platform and the third parties who serve them can be found in our cookie consent tool. You can use this cookie tool to control your cookie preferences.
You can set your cookie preferences by using our cookie consent tool (the cookie consent tool gives the visitor of iwc.com the opportunity to decide whether to allow or deny certain cookies while using the Platform and can be found on the top of the screen following a user’s first visit to the website) or by changing your browser settings so that cookies from this Platform cannot be placed on your computer or mobile device. In order to do this, follow the instructions provided by your browser (usually located within the “Help”, “Tools” or “Edit” facility).
Further information about cookies, including how to see what cookies have been set on your computer or mobile device and how to manage and delete them, visit www.allaboutcookies.org and www.youronlinechoices.eu.
We may collect information about your computer or mobile device, including where available your IP address, operating system, log in times and browser type. We use this information to better understand how visitors use our Platform and for internal reporting purposes. We may anonymise and share this information with advertisers, sponsors or other businesses.
We do not rent, sell or share personal information about you with other people or non-affiliated companies outside the Richemont group except under the following circumstances:
We want you to feel confident about using our Platform, and we are committed to protecting the personal information we collect. We limit access to personal information about you to employees who reasonably need access to it, in order to provide products or services to you or in order to do their jobs. We have appropriate technical and organisational physical, electronic, and procedural safeguards to protect the personal information that you provide to us against unauthorised or unlawful processing and against accidental loss, damage or destruction.
You have the right to ask for a copy of any personal information that we hold about you in our records, to correct any inaccuracies and to update any out-of-date information. You can also ask us not to send you direct marketing communications (however please note that we may continue to send you service related (i.e. non-marketing) communications, such as e-mail updates on your order status). If you wish to exercise any of these rights, or wish to object to our use of your personal information, please write to us at the address listed below.
Branch of Richemont International SA
Date: July 19, 2014