2,456 Discussions and CommentsMember since May 7, 2003
It's full moon today but unfortunately my 5021 showed full moon last wednesday. After a week I already was wondering whether the moonphase on the watch was shown correctly and now it seems like the moonphase is indeed out of sync for about 4 days in the future. I already contacted IWC and I may bring the watch to them in Amsterdam personally next week. Just hope they can fix it without too much trouble. The seller has offered to pay for the repair so I'm glad this will not be an issue.
As for now I was wondering if there is a technical explanation for the moonphase problem. Could it be the watch left the factory this way or can someone think of other explanations? Does anyone know whether this is a simple repair or do they have to dismantle the whole movement in order to correct the moonphase?
You can't stop the waves, but you can learn to surf - Jon Kabat-Zinn
4,733 Discussions and CommentsMember since Dec. 18, 2006
Hello Norbert,
Too bad the moon phase is ouf of sync but good to hear the seller will pay for the repairs. As for the technical part: I believe the entire calender module is placed on top of the movement but it's not integrated. So, I don't think the entire movement has to be dismantled just to adjust the moon phase.
I don't know if IWC Amsterdam can handle this kind of adjustments though. They better start learning to do so before the end of this century because otherwise it will get awfully busy in Schaffhausen with all the perpetual slides to change :-)
5,029 Discussions and CommentsMember since Aug. 9, 2006
Norbert, I feel your ouch. I would only send the PPC to Schaffhausen for this adjustment. The local IWC watchmaker may be okay, but I trust HQ on this issue. Technically, tomorrow, Sunday is the full moon, but you are still off schedule in any case.
2,633 Discussions and CommentsMember since Sept. 20, 2007
Norbert - we all grieve for you on this one! But, on the bright side, at least you can rest assured that it's an IWC and that IWC can and will be able to get this fixed.
This is a special watch - and I understand the :"ouch: as Bill calls it. But then again, these things happen (like when my brand new Inge took a fall onto the ground from the shelf and slipped a gear) - Amsterdam was able to sort that for me. Now, a PPC is ever so more complicated - but I wont give up on the Dutchies so quick - try them PROBUS SCAFUSIA !
3,732 Discussions and CommentsMember since March 28, 2001
Hi Norbert,
I hope this issue is fixed quickly in an appropriate way, and is then forgotten soon, so the enjoyment on such a beautiful watch can take over. I wonder: didn't the previous owner notice something? I find it hard to believe that he didn't look at the moon now and then, and it would be quite a coïncidence that the issue would arise at the moment of the handover of the watch. I hope you will be notified about the nature of the issue.
Kind regards, Paul
What you do may not be so important, but it is very important that you do it well. (my variation of a saying by Gandhi)
As for now I was wondering if there is a technical explanation for the moonphase problem. Could it be the watch left the factory this way or can someone think of other explanations? Does anyone know whether this is a simple repair or do they have to dismantle the whole movement in order to correct the moonphase?
You can't stop the waves, but you can learn to surf - Jon Kabat-Zinn
Last edited: 9 July, 2011 - 10:40
Too bad the moon phase is ouf of sync but good to hear the seller will pay for the repairs. As for the technical part: I believe the entire calender module is placed on top of the movement but it's not integrated. So, I don't think the entire movement has to be dismantled just to adjust the moon phase.
I don't know if IWC Amsterdam can handle this kind of adjustments though. They better start learning to do so before the end of this century because otherwise it will get awfully busy in Schaffhausen with all the perpetual slides to change :-)
Kind regards,
Clemens
Last edited: 30 May, 2012 - 20:59
Bill
Last edited: 23 June, 2012 - 20:15
This is a special watch - and I understand the :"ouch: as Bill calls it. But then again, these things happen (like when my brand new Inge took a fall onto the ground from the shelf and slipped a gear) - Amsterdam was able to sort that for me. Now, a PPC is ever so more complicated - but I wont give up on the Dutchies so quick - try them PROBUS SCAFUSIA !
Best regards
Mark
Last edited: 16 April, 2013 - 00:36
I hope this issue is fixed quickly in an appropriate way, and is then forgotten soon, so the enjoyment on such a beautiful watch can take over. I wonder: didn't the previous owner notice something? I find it hard to believe that he didn't look at the moon now and then, and it would be quite a coïncidence that the issue would arise at the moment of the handover of the watch. I hope you will be notified about the nature of the issue.
Kind regards,
Paul
What you do may not be so important, but it is very important that you do it well. (my variation of a saying by Gandhi)
Last edited: 23 October, 2011 - 13:31