Last edited: 30 May, 2012 - 20:59
Last edited: 27 October, 2013 - 09:32
kusash Wrote:..., the date change was still stuck / jammed - between 19 and 20.
What you do may not be so important, but it is very important that you do it well. (my variation of a saying by Gandhi)
Last edited: 23 October, 2011 - 13:31
flyrobyfly36 Wrote:Hi kusash,I didn't understand if the hands kept working or not while the date remained stuck.Many are the issues could be related to the event you described.In any case, since the watch is new, I'd take it to the AD to check it out, it's probably a silly thing but I would check anyway.Regards,roberto
kusash Wrote in reply to:flyrobyfly36 Wrote:Hi kusash,I didn't understand if the hands kept working or not while the date remained stuck.Many are the issues could be related to the event you described.In any case, since the watch is new, I'd take it to the AD to check it out, it's probably a silly thing but I would check anyway.Regards,robertoRoberto, thanks...the hands kept working..it was not stuck..only the date change was halfway or ie half complete.Have brought it to service center.. who found no apparent issues.. not sure if the guy did even open up and take a look inside...coz my back sticker is still intact..The lady at the counter told me if i wanted further monitoring i had to leave it there for 10 days! It's a brand new watch and i couldnt bare to part with it so soon..so i brought it back..Was not too impressed nor reassured...for a first time buyer of an IWC watch..im a little disappointed.
Hi kusash,you're welcome. I would separate the behaviour the AD kept, which would be common to all other brands - imo, to the quality of the product and the problem you had. I'm not technician but I believe it's a silly thing, anyway it's easy to solve this issue, if ithe problem occurs again, I'd take it for repair (under warranty), if not, it could be simply a one time event that shouldn't lead to further problems.I think you can start enjoying your new purchase with no further afterthoughts, it's a great watch!Regards,roberto
Last edited: 28 November, 2010 - 03:27
shengs Wrote:Hey kusah first of all, congratulation on your first IWC. I just got my first today as well ;) Although I'll have to say yours is more iconic or IWCish. Matter of fact is, you mentioned that the back sticker on your BP is in tact but I bought my brand new IWC just a few hours ago (galapagos) and it did not come with a back sticker. Just a plastic wrap around the watch. Any cause of concern? should I be worried?Thanks in advance