10 Discussions and CommentsMember since March 31, 2011
Hi There I recieved a portuguese automatic model 500114 yesterday but have noticed that the hour hand is slightly fast/ out of alignment by about 6- 7 minutes. this seems to happen only at certain hours and is mainly visible at 7&8 o' clock.
Has anyone else seen this problem or have any ideas what the problem is?
Given that it does not seem to happen at every hour could some hour markers be mis- placed?
10 Discussions and CommentsMember since March 31, 2011
Thank you for the promt response Alan. Maybe i am losing my mind but the pictures do not really show the problem. It is definetly noticeable at 6, 7 and 8 o' clock and i have asked a friend to look and he also thought the hour hand looked "fast". Maybe it will take a little time to get familiar with the face of this watch, i have been wearing a Rolex Submariner and Panerai GMT for the past few years so it may be the slim hands that are throwing me off a little here. Regards Mark
1,589 Discussions and CommentsMember since May 16, 2002
Got the very same watch and you have me now concerned as to whether I have the same issue. I see what you mean at 8 but do not see it at 7.
Keep checking or wind forward hour by hour. Also remember that each hour is thirty degrees of arc so a protractor might prove useful as also an enlarging photocopy of the dial to fill a sheet of A4.
If nothing else it would identify any issues and where the problem lies.
10 Discussions and CommentsMember since March 31, 2011
Just a quick update, I showed my AD the issue and he offered to either have one of his guys look at the issue or arrange to send back to the factory. I think I will just live with it for now as it feels too new to have any repairs done, anyway I am kinda getting used to it now and it makes me appreciate the handmade element of the manufacture all the more. I suppose not all works of art are perfect....
3 Discussions and CommentsMember since April 21, 2011
Just purchased a IWC Portuguese 500114, and noticed this fault within a few hours. I have now informed my dealer and to his amazment he has checked all his stock, only to find each watch has the same problem, hour hand 3-4 degrees forward past the hour marker on the hour. The dealer is now talking to IWC who will check if this is a faulty batch of watches or if this is a in-house fault with this movement. PS. when setting the time, the hour hand lines up perfectly on the hour on every hour marker, its only when the crown is pushed in and the watch settles you can see this problem. best way to check if your watch has the problem, is to manualy set the watch to 14:45 and then check it at 15:00. Please can you respond to this as I would like to know how many other watches suffer with this fault. IWC has informed me that they are not aware of this problem and states that they need more than 5% of watches to be returned with this fault, only then will be highlighted as a problem???
10 Discussions and CommentsMember since March 31, 2011
As mentioned above I can only see the problem at certain hour markers but have got used to it now. Would be good to see how many others have this problem. If IWC admit there is a problem will they replace the watch? Mark
I recieved a portuguese automatic model 500114 yesterday but have noticed that the hour hand is slightly fast/ out of alignment by about 6- 7 minutes. this seems to happen only at certain hours and is mainly visible at 7&8 o' clock.
Has anyone else seen this problem or have any ideas what the problem is?
Given that it does not seem to happen at every hour could some hour markers be mis- placed?
Thanks for your help
Regards
Mark
Last edited: 2 August, 2011 - 19:43
Last edited: 8 November, 2012 - 12:49
Regards
Mark
Last edited: 2 August, 2011 - 19:43
Keep checking or wind forward hour by hour. Also remember that each hour is thirty degrees of arc so a protractor might prove useful as also an enlarging photocopy of the dial to fill a sheet of A4.
If nothing else it would identify any issues and where the problem lies.
Cheers Greg Chalk

Cvanwhite at aol dot com
Last edited: 21 February, 2013 - 13:47
Last edited: 8 November, 2012 - 12:49
Thanks for the responses guys
Mark
Last edited: 2 August, 2011 - 19:43
I showed my AD the issue and he offered to either have one of his guys look at the issue or arrange to send back to the factory. I think I will just live with it for now as it feels too new to have any repairs done, anyway I am kinda getting used to it now and it makes me appreciate the handmade element of the manufacture all the more.
I suppose not all works of art are perfect....
Last edited: 2 August, 2011 - 19:43
If IWC admit there is a problem will they replace the watch?
Mark
Last edited: 2 August, 2011 - 19:43
Has anyone seen or heard anymore on this issue?
Last edited: 2 August, 2011 - 19:43