Michael Friedberg Wrote:Architetti,I'm sorry you're disappointed with the strap (what you call the "wristlet"), and personally I can't speak to the quality issues of the strap after individual wearing.But this strap is, I would guess, a 200 CHF item on a watch costing dozens of times that. Replace the strap yourself. You can find many non-IWC replacements, some for much less, that will fit. Or ante up for the new replacement from IWC. I'm sorry they won't give you a free strap after a year and half, but don't throw out the baby for the bathwater. For the amount involved, I'd be a little concerned too, but frankly I wouldn't get upset. Life is too short and the watch is still a great watch --and worth many thousands of francs.
Last edited: 17 December, 2011 - 18:32
Last edited: 25 February, 2015 - 17:29
Last edited: 15 December, 2015 - 21:13
It's been a long road, getting from there to here.It's been a long time, but my time is finally near.
Last edited: 21 December, 2011 - 13:46
GMcM Wrote:I have just been reading some owners comments of the ceramic Pilots watch which talk about it cracking,do IWC not stand over this? I love my Pilots watch but this really worries me as I wear it every day.
amichels Wrote in reply to:GMcM Wrote:I have just been reading some owners comments of the ceramic Pilots watch which talk about it cracking,do IWC not stand over this? I love my Pilots watch but this really worries me as I wear it every day.Today a strap in in my IWC Top Gun watch came undone, causing my watch to drop about 2.5 feet onto the floor, whereupon my case shattered. I am shocked by this crap quality. Even the cheapest watch would have fared better. I am assuming that IWC will not make this ridiculous situation right based on their reputation for arrogance, so I am already in touch with a lawyer. I will soon be posting everywhere to inform would-be buyers about the terrible quality of this very expensive IWC watch. For me, it's pack to AP, Patek, and ROLEX.
Last edited: 6 February, 2014 - 05:40
Monday to Friday 8:00am-7:00pm (CST)