14 Discussions and CommentsMember since Oct. 30, 2011
Hi to you all. I've just posted a message in the wrong group ( where did you take your watch) so I post it here again.
I just bought the portugese 7 days auto last week but had to leave it behind for a planned holiday. It was the end of a long proces of negociation and deciding and when I had to pick it up I had to leave it behind. I'm back now and I can finaly spent some time on the forum. A little voice in the back of my head keeps asking for ensurance about the real or fake thing. I know I should trust the official dealer but, when I bought mij omega diver pro there where a lot of seals, laser engraving, and paper work to process before the watch was mine. For the Iwc I just had to pay, they filled in the warranty card and that was it. Is there a way to find out the watch is real. Can I check the serial number somewhere. Can I register the watch on my name?
2,084 Discussions and CommentsMember since Jan. 7, 2005
Hi,
best thing to do is post a picture of your watch here, if you bought the watch from the AD it'll be just about formalities confirming the goodness of the watch but it's relaxing to read it by the comments of the forumers :)
3,752 Discussions and CommentsMember since March 22, 2001
Congratulations on your new Portuguese 7-day. You can be assured, if you purchased your IWC through an authorized IWC retailer that it is authentic. Any official IWC dealer has had to prove their reputation, and has too much at stake - and could lose their entire business if they allowed a single, silly mistake or fraud by their staff.
My take is that other, more common, and saturated brands draw so many consumers at a lower price point - they make hundreds of thousand of watches per year and they complicate the buying process with ID cards and certificates and seals and holograms, etc as a way to give the buyer a false sense of reassurance. They also have far larger dealer networks and sell through department storwan without trained sales associates. At the same time, they spend more money on the packaging, box, papers, holograms and cards and purchase experience - rather than improving the quality of the watch itself.
Relax, and enjoy your new watch. Congratulations on your fine taste.
14 Discussions and CommentsMember since Oct. 30, 2011
Thanks for thr quick response, I 'm a little bit mor confident now. Nerverthelees wille I go back to the store and ask them to put the serialnu' er on the warranty card. Btw aanyone who knows the length of de short end of the strap? Mine is 55 mm and the lock is not in the center of my wrist, more on the side. Is this the normal way?
3,752 Discussions and CommentsMember since March 22, 2001
Bart. Your strap length is a common issue that is easily fixed by ordering a different strap. IWC has both deployant and buckle length straps that you can use with a deployant lock. You may need to switch to a strap that is 75mm on the short end, versus 55mm, and 115mm on the long side.
PS. I don't think any of my warranty cards have my watch's serial numbers on them - but you should request it, if it makes you comfortable. That way, it would be easier for you to get warranty service from a different authorized retailer than the one you purchased from.
472 Discussions and CommentsMember since Dec. 18, 2009Northbridge,
Australia
Ardoise Wrote: PS. I don't think any of my warranty cards have my watch's serial numbers on them - but you should request it, if it makes you comfortable. That way, it would be easier for you to get warranty service from a different authorized retailer than the one you purchased from.
Strange Ardiose, mine all have the serial number on the warranty card (from various AD's) - when going back for warranty how is Richemont to know that the watch you are presenting is actually the one associated with the warranty card and was actually purchased on the date stated on the warranty card? I am not sure about the warranty process elsewhere, but in Australia you can present your watch to Richemont without a receipt (the AD's do not handle warranty, repairs, servicing or even getting a new strap - Richemont handles that directly) - your warranty card is all that is required and as such has to have some association with the watch that you are presenting.
Bart - it sounds like you are dealing with a legitimate authorised dealer, if you want to reassure your self that little bit more, you can check to see if they are listed by IWC as a authorised retailer here - http://www.iwc.com/en-us/retail/ - and a quick question for MF - do you know if this page a definitive list of authorised dealers around the world?
Cheers,
Ben
Time is something invented by the Swiss to help sell more watches
Ben Dinnerville Wrote: - and a quick question for MF - do you know if this page a definitive list of authorised dealers around the world?
Yes, it is --BUT IWC is intentionally contracting the number of dealers, and deletions to the list can't always be instaneous. As such, it shouldn't really be considered as "definitive".
226 Discussions and CommentsMember since June 7, 2011Mumbai,
India
Congratulations on the new watch. Would love to see some images. Can you post them. Also, I agree with the guys on the forum. So relax & enjoy the time... regards, MK
Everything you need for a Happy Life is within yourself...
14 Discussions and CommentsMember since Oct. 30, 2011
manishkuki Wrote:Congratulations on the new watch. Would love to see some images. Can you post them. Also, I agree with the guys on the forum. So relax & enjoy the time... regards, MK
14 Discussions and CommentsMember since Oct. 30, 2011
And how do Ido that, again? It's been a while since I posted pictures to a forum (and they weren't a great ducces) But tell and I'll try. Ben Dinnerville : the list of dealers did help. Mine was on it so enjoying and relaxing already a little more. (but I still want them to put the serial number on the card.)
I just bought the portugese 7 days auto last week but had to leave it behind for a planned holiday. It was the end of a long proces of negociation and deciding and when I had to pick it up I had to leave it behind. I'm back now and I can finaly spent some time on the forum. A little voice in the back of my head keeps asking for ensurance about the real or fake thing. I know I should trust the official dealer but, when I bought mij omega diver pro there where a lot of seals, laser engraving, and paper work to process before the watch was mine.
For the Iwc I just had to pay, they filled in the warranty card and that was it. Is there a way to find out the watch is real. Can I check the serial number somewhere. Can I register the watch on my name?
Last edited: 30 October, 2011 - 17:51
best thing to do is post a picture of your watch here, if you bought the watch from the AD it'll be just about formalities confirming the goodness of the watch but it's relaxing to read it by the comments of the forumers :)
Regards,
Roberto
Last edited: 12 June, 2013 - 11:03
My take is that other, more common, and saturated brands draw so many consumers at a lower price point - they make hundreds of thousand of watches per year and they complicate the buying process with ID cards and certificates and seals and holograms, etc as a way to give the buyer a false sense of reassurance. They also have far larger dealer networks and sell through department storwan without trained sales associates. At the same time, they spend more money on the packaging, box, papers, holograms and cards and purchase experience - rather than improving the quality of the watch itself.
Relax, and enjoy your new watch. Congratulations on your fine taste.
Regards,
Ardoise
Last edited: 1 January, 2012 - 17:55
Btw aanyone who knows the length of de short end of the strap? Mine is 55 mm and the lock is not in the center of my wrist, more on the side. Is this the normal way?
PS. I don't think any of my warranty cards have my watch's serial numbers on them - but you should request it, if it makes you comfortable. That way, it would be easier for you to get warranty service from a different authorized retailer than the one you purchased from.
Regards,
Ardoise
Last edited: 1 January, 2012 - 17:55
Strange Ardiose, mine all have the serial number on the warranty card (from various AD's) - when going back for warranty how is Richemont to know that the watch you are presenting is actually the one associated with the warranty card and was actually purchased on the date stated on the warranty card? I am not sure about the warranty process elsewhere, but in Australia you can present your watch to Richemont without a receipt (the AD's do not handle warranty, repairs, servicing or even getting a new strap - Richemont handles that directly) - your warranty card is all that is required and as such has to have some association with the watch that you are presenting.
Bart - it sounds like you are dealing with a legitimate authorised dealer, if you want to reassure your self that little bit more, you can check to see if they are listed by IWC as a authorised retailer here - http://www.iwc.com/en-us/retail/ - and a quick question for MF - do you know if this page a definitive list of authorised dealers around the world?
Cheers,
Ben
Time is something invented by the Swiss to help sell more watches
Last edited: 9 December, 2011 - 03:29
Yes, it is --BUT IWC is intentionally contracting the number of dealers, and deletions to the list can't always be instaneous. As such, it shouldn't really be considered as "definitive".
Regards, Michael
mfriedberg@iwcforum.com
Last edited: 5 April, 2012 - 19:53
Can you post them.
Also, I agree with the guys on the forum. So relax & enjoy the time...
regards,
MK
Everything you need for a Happy Life is within yourself...
Last edited: 9 December, 2011 - 06:06
Ben Dinnerville : the list of dealers did help. Mine was on it so enjoying and relaxing already a little more. (but I still want them to put the serial number on the card.)