Last edited: 28 November, 2012 - 22:41
Last edited: 7 March, 2012 - 17:26
Last edited: 27 October, 2013 - 12:55
Alan Ross Wrote:I have had four watches serviced by IWC. Service was great. Each watch came back looking like it was brand new.But I printed out a detailed description of what specific work needed to be done and submitted it with each watch. That way there was no chance for misinterpretation.My AD contacted me after a watch was inspected and advised what work was required and the cost. I then approved the work by email before it proceeded.
Last edited: 28 November, 2013 - 14:42
Michael Friedberg Wrote:Spitfire --I've sent part of your comments on the IWC's US HQ, so they can review their communication procedures on service.
Last edited: 14 March, 2012 - 19:13