1 Discussions and CommentsMember since Sept. 28, 2012
Singapore
Dear Fellow Forummers,
I've had my new IW377704 for some 5 weeks now. It runs beautifully and a joy to admire. However, just today, i noticed blisters or bubbles under the paint of the watchface at the ten o'clock and three o'clock positions where previously, the entire timepiece was flawless.
My first assessment is one of water damage even though i have treated it with the same consideration as my Ti GST which i have had since 2003 without issue. Condensation does not form on the inside of the watchglass when exposed to cold which nonetheless does not exclude water ingress.
Are there any other reports of such an issue?
Regards Omar
2003 Ti GST Chrono 2012 377701 Steel/Steel 1998 Sea Dweller 2008 Sea Dweller Deep Sea
5,028 Discussions and CommentsMember since Aug. 9, 2006
It's difficult to assess what may or what may have caused the damage, but it is not right. I would send it back for service and a re-dial. It is impossible to know what conditions the dial has experienced once it left the factory. There is no reason to doubt your claim of tender loving care. Hopefully, a dial replacement is still under warranty.
5,421 Discussions and CommentsMember since Dec. 22, 2006
Welcome to the forum Omar. It's a pity that you were not here under a more positive scenario - but I hope that your sad story will end in a positive way.
You need to bring it back to your dealer and seek advice. Sending back to IWC for their inspection and hopefully reset back to new status will be possible under the warranty.
Good luck. Please come back - hopefully with good news of having your great watch restored back to original intended condition.
I've had my new IW377704 for some 5 weeks now. It runs beautifully and a joy to admire. However, just today, i noticed blisters or bubbles under the paint of the watchface at the ten o'clock and three o'clock positions where previously, the entire timepiece was flawless.
My first assessment is one of water damage even though i have treated it with the same consideration as my Ti GST which i have had since 2003 without issue. Condensation does not form on the inside of the watchglass when exposed to cold which nonetheless does not exclude water ingress.
Are there any other reports of such an issue?
Regards
Omar
2003 Ti GST Chrono
2012 377701 Steel/Steel
1998 Sea Dweller
2008 Sea Dweller Deep Sea
Last edited: 12 November, 2012 - 12:59
Bill
It's a pity that you were not here under a more positive scenario - but I hope that your sad story will end in a positive way.
You need to bring it back to your dealer and seek advice. Sending back to IWC for their inspection and hopefully reset back to new status will be possible under the warranty.
Good luck. Please come back - hopefully with good news of having your great watch restored back to original intended condition.
Andrew
andrew.thomas1@mac.com