6 Discussions and CommentsMember since Sept. 26, 2012
I seem to be having a problem with the date display on my portofino automatic. It will not click over to the next number and sits between the 2 numbers. I rotated the date setting through the next 31 days and it was ok for a few days maybe a week then sticking again sitting between two dates am I setting my watch up incorrectly. Any suggestions please.
BILLIAM Wrote:I seem to be having a problem with the date display on my portofino automatic. It will not click over to the next number and sits between the 2 numbers. I rotated the date setting through the next 31 days and it was ok for a few days maybe a week then sticking again sitting between two dates am I setting my watch up incorrectly. Any suggestions please.
did you play around with the date setting at any point between 10PM and 2AM?
6 Discussions and CommentsMember since Sept. 26, 2012
gyang333 Wrote in reply to:
BILLIAM Wrote:I seem to be having a problem with the date display on my portofino automatic. It will not click over to the next number and sits between the 2 numbers. I rotated the date setting through the next 31 days and it was ok for a few days maybe a week then sticking again sitting between two dates am I setting my watch up incorrectly. Any suggestions please.
did you play around with the date setting at any point between 10PM and 2pm
Probably, as i think the watch had stopped and may have adjusted it thinking it was the noon phase. I am aware of leaving the watch alone during this period but difficult to tell after it has stopped whether it is say 11am or 11 pm. should have waited till maybe 6 o clock. Surely by adjusting the watch during this period does not mess it up like this! The watch is only 6 months old and only worn as a dress watch then back in its winder.
6 Discussions and CommentsMember since Sept. 26, 2012
The UK Greg Wrote:Sorry to say but it needs to go back for a service.
I think you maybe right, regardless of how it happened, it's not right and does not seem to have righted itself! The thing is, it is barely 6 months old only worn as a dress watch then lives in its winder! Thanks
5,421 Discussions and CommentsMember since Dec. 22, 2006
Hi Billiam - it doesn't matter how old the watch is the movement is the same. There is a good reason why not to change the date - search the forum for the reasons - at prohibited times. It is easy to fix but needs a watchmaker to do it - typically best to send to IWC to get repaired under the warranty.
6 Discussions and CommentsMember since Sept. 26, 2012
thomasa8 Wrote:Hi Billiam - it doesn't matter how old the watch is the movement is the same. There is a good reason why not to change the date - search the forum for the reasons - at prohibited times. It is easy to fix but needs a watchmaker to do it - typically best to send to IWC to get repaired under the warranty.
Good luck.
Many thanks, I will get in touch with IWC in the new year and send it in. I still think though, that a watch of this quality should not have this kind of problem. Is it common? Bill
5,421 Discussions and CommentsMember since Dec. 22, 2006
Yes - it is common for those who dont read the instructios and change the date in the prohibited times. For those who read the "rules" it never happens ;-)
did you play around with the date setting at any point between 10PM and 2AM?
George
IWC Portuguese Chronograph 3714-45
Cheers Greg Chalk

Cvanwhite at aol dot com
Last edited: 21 February, 2013 - 13:47
did you play around with the date setting at any point between 10PM and 2pm
Probably,
as i think the watch had stopped and may have adjusted it thinking it was the noon phase. I am aware of leaving the watch alone during this period but difficult to tell after it has stopped whether it is say 11am or 11 pm. should have waited till maybe 6 o clock. Surely by adjusting the watch during this period does not mess it up like this! The watch is only 6 months old and only worn as a dress watch then back in its winder.
Last edited: 26 December, 2012 - 12:45
I think you maybe right, regardless of how it happened, it's not right and does not seem to have righted itself!
The thing is, it is barely 6 months old only worn as a dress watch then lives in its winder!
Thanks
Last edited: 26 December, 2012 - 12:46
Good luck.
Andrew
andrew.thomas1@mac.com
Many thanks,
I will get in touch with IWC in the new year and send it in.
I still think though, that a watch of this quality should not have this kind of problem. Is it common?
Bill
Andrew
andrew.thomas1@mac.com