Last edited: 18 November, 2013 - 19:07
You can't stop the waves, but you can learn to surf - Jon Kabat-Zinn
NorbertS Wrote:Normally the AD where you bought the watch should not charge you for any issues regarding service under warranty. If you go to another dealer I think it would not be wrong to charge you shipping and handling fees if he takes the watch in and sends it for inspection to a service centre. It is up to him to do this or not, but you didn't buy the watch there so strictly he doesn't have to help you solving the problem. The inspection and service fees itself should be free of costs if under warranty I guess.
What you do may not be so important, but it is very important that you do it well. (my variation of a saying by Gandhi)
Last edited: 20 April, 2013 - 15:44
Time is something invented by the Swiss to help sell more watches
Last edited: 21 March, 2014 - 06:03
kenneth laycock Wrote:Don't waste your time with these unhelpful AD's.Speak to Claire at the IWC Sydney service centre,she's a very nice and helpful lady.
Last edited: 24 April, 2013 - 09:08