HOW DOES IT WORK?
Our Concierge Service is available exclusively to customers in Europe. It means you can now discuss and select the IWC model of your choice with a qualified IWC Ambassador, who will also provide details of prices and other information relevant to your purchase.
The service is available in Europe through our Concierge Service during the following times:
Monday to Friday: 9 am to 7 pm (CET)
Saturday: 9 am to 5 pm (CET)
To shop now, call us at:
United Kingdom: +44 845337 1868, France: +33 1 58 18 14 98, Germany: +49 89 559 84 210 and Italy: +39 02 360 11868.
If you have further questions, please contact our Concierge for more information or send an email to concierge.europe@iwc.com
Featured Pilot’s Watches
PILOT’S WATCH MARK XVIII EDITION “LE PETIT PRINCE”
PILOT’S WATCH MARK XVIII
PILOT’S WATCH CHRONOGRAPH EDITION “LE PETIT PRINCE”
BIG PILOT’S WATCH
Featured Portugieser Watches
PORTUGIESER CHRONOGRAPH
PORTUGIESER AUTOMATIC
PORTUGIESER YACHT CLUB CHRONOGRAPH
PORTUGIESER PERPETUAL CALENDAR
Featured Portofino Watches
PORTOFINO AUTOMATIC
PORTOFINO AUTOMATIC
PORTOFINO CHRONOGRAPH
PORTOFINO HAND-WOUND EIGHT DAYS
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IWC Schaffhausen offers various free* delivery options:
- Pick-up at the IWC Boutique of your choice within 1-2 business days**
- Standard delivery: delivery within 3-5 business days
- Express delivery: delivery within 1-2 business days
- Urgent delivery: next day if ordered before noon
- Please call us should you need to arrange delivery to your hotel.
*Free delivery for orders above EUR 500
**Saturday and Sunday are not considered as business days for estimated delivery times.
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If you are not satisfied with your purchase, IWC Schaffhausen offers a complimentary return and exchange service.
Please contact our Client Relations Centre to arrange a return or exchange.
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We accept the following payment methods: VISA, MasterCard, American Express, China Union Pay and bank transfers for amounts above EUR 2,000.
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All our products are delivered in signature IWC Schaffhausen packaging.
If desired, you can complement your purchase with a customized message in a signature IWC Schaffhausen greeting card.
For full conditions of sale please click here.