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Watch Families

IWC IW389105 PILOT’S WATCH CHRONOGRAPH TOP GUN EDITION “LAKE TAHOE” with black dial, white ceramic case and white rubber strap

Pilot’s Watches

IWC IW503702 PORTUGIESER PERPETUAL CALENDAR with black dial, 18 ct Armor Gold® case and black leather strap

Portugieser

IWC IW344602 PORTOFINO PERPETUAL CALENDAR with white dial, 18 ct 5N gold case and blue calfskin strap

Portofino

IWC IW328901 INGENIEUR AUTOMATIC 40 with black dial, stainless steel case and Stainless steel bracelet

Ingenieur

IWC IW376806 AQUATIMER CHRONOGRAPH with blue dial, stainless steel case and blue rubber strap

Aquatimer

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            DISCOVER OUR SERVICES

            With professional service and proper care, you can ensure a long lifespan for your watch and keep it in perfect condition. Find out more about the different types of service, how to care for your watch, which warranties apply and what benefits the My IWC customer care platform offers.

            HOW TO ARRANGE A SERVICE

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            SEND YOUR WATCH

            TO US

            Request a complimentary shipping kit and send your timepiece directly to your local service centre.

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            BRING YOUR WATCH

            TO A STORE

            Take your watch to an IWC boutique or authorised retail partner. Click here to find your closest location.

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            Our Service Price Calculator gives you an estimate of the expected cost for servicing your timepiece.

            DISCOVER SERVICE FLOWS

            HOW TO VIDEOS

            Get advice on cleaning your watch, winding it correctly, operating complications, and much more.
            VIEW ALL
            HOW TO CORRECTLY WIND YOUR WATCH
            Using the classic Portugieser Automatic and the sporty Pilot’s Watch Chronograph, Justin Hast explains in episode one of our “How To…” series the correct way to wind your watch and why you should take it off your wrist before doing so.
            HOW TO SET THE PORTUGIESER PERPETUAL CALENDAR
            The Portugieser Perpetual Calendar is so accurate, it will display the correct date, day, month and year - even leap years - for the next 577 years. And all of the displays can be adjusted through the crown. Learn how to keep your Portugieser Perpetual Calendar running smoothly for centuries.
            HOW TO CARE FOR YOUR IWC LEATHER WATCH STRAP
            Proper caring of your leather strap can evolve into a sensuous, tactile experience. In the fifth installment of our “How To…” series, watch enthusiast Justin Hast gives tips on how care for your strap with a little cream, a cloth and common sense.
            HOW TO ADJUST YOUR 5-LINK METAL BRACELET
            Discover how to adjust the bracelet size of your 5-Link metal bracelet.

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