In 25 countries around the world, over 200 watchmakers and service technicians have been dedicated to the maintenance and repair of IWC watches of every vintage since the company was founded in 1868. To ensure that no single detail is lost, IWC has maintained detailed records of every watch that has left the factory since 1885.
The maintenance service involves the cleaning and lubrication of the escapement and the balance once the movement has been removed from the case. Mechanical movements are demagnetized, and in quartz movements the battery is replaced. The case and metal components of the strap are cleaned. Readjustment of the movement, replacement of the case seals, a water-resistance test and a functional check are also included in the maintenance service.