Shipping and delivery conditions
Embark on a new chapter in your watch journey
IWC SCHAFFHAUSEN’S PART EXCHANGE SERVICE IS AVAILABLE THROUGH SELECTED BOUTIQUES
FOR YOUR NEW IWC TIMEPIECE, YOU CAN TAKE ADVANTAGE OF OUR PART EXCHANGE SERVICE
Simply bring the luxury watch you would like to trade-in to our selected boutiques. Our team will guide you through the exchange process and help you select your new IWC Schaffhausen watch.
HOW DOES THE IWC WATCH TRADE-IN SERVICE WORK?
Watchfinder will provide an estimate based on the perceived value of your pre-owned timepiece, taking into account its condition and demand. You will be notified of this estimate by our sales associates, who will also provide additional information on the part exchange process.
If you accept the estimate, your watch will be shipped to Watchfinder for a detailed inspection. They will then present a final offer on your part exchange, and the balance will be applied towards your next purchase.
To facilitate the valuation process, we advise the following in preparation for the watch trade-in service offered in our selected boutiques:
1. Preferably bring the original box the watch was sold in.
2. Bring the original papers and related watch documentation including date of purchase.
3. Provide any information about the watch service history.
The valuation and authentication process can take up to seven days.
BRING IN YOUR WATCH NOW TO ONE OF OUR SELECTED BOUTIQUES
IWC Schaffhausen reserves the right to reject specific watches based on, in particular, their condition and value.
Please note that all watch valuations are provided by “Watchfinder & Co”. Watchfinder, the pre-owned watch specialist.
In-store Terms & Conditions apply.