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Watch Families

IWC IW389105 PILOT’S WATCH CHRONOGRAPH TOP GUN EDITION “LAKE TAHOE” with black dial, white ceramic case and white rubber strap

Pilot’s Watches

IWC IW503702 PORTUGIESER PERPETUAL CALENDAR with black dial, 18 ct Armor Gold® case and black leather strap

Portugieser

IWC IW344602 PORTOFINO PERPETUAL CALENDAR with white dial, 18 ct 5N gold case and blue calfskin strap

Portofino

IWC IW328901 INGENIEUR AUTOMATIC 40 with black dial, stainless steel case and Stainless steel bracelet

Ingenieur

IWC IW376806 AQUATIMER CHRONOGRAPH with blue dial, stainless steel case and blue rubber strap

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IWC Schaffhausen

IWC Schaffhausen

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            IWC Schaffhausen

            We are experiencing technical difficulties with our online service requests. Please contact our concierge directly to care for your timepiece at 1-800-432-9330 or email us at concierge-usa@iwc.com.

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            How does it work?

             

            1. Register your service online

            2. Send your timepiece with our Service Kit

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            Receive the Service Kit at home

             

            Easily assemble the shipping box

             

            Use the foam cylinder to place the watch

             

            Send your watch to IWC free of charge

            3. View and approve your cost estimate, and track the status of your request online

            4. Pay online upon service completion

            5. Your timepiece will be shipped back to you free of charge

             

            For more detailed Customer Service information, please refer to our Conditions of Service

             

             

             

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