How does it work?

 

1. Register your service online

2. Send your timepiece with our Service Kit

 

Receive the Service Kit at home

 

Easily assemble the shipping box

 

Use the foam cylinder to place the watch

 

Send your watch to IWC free of charge

3. View and approve your cost estimate, and track the status of your request online

4. Pay online upon service completion

5. Your timepiece will be shipped back to you free of charge

 

For more detailed Customer Service information, please refer to our Conditions of Service

 

 

 

New service request

 

 

 

 

 

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