In light of the current situation surrounding COVID-19, IWC Schaffhausen wants to assure you, our valued customers, that we are taking all necessary steps to follow the World Health Organization and local authorities’ guidelines. The safety of our customers, partners and employees is our utmost priority.
We have taken a wide range of measures in all our premises to proactively manage potential risks and protect the health and safety of our customers, partners, and employees.
At all times, our boutiques are operated according to the safety and health standards as advised by the World Health Organization and local authorities. The full adherence to these standards is guaranteed also in our e-commerce and customer service operations. When delivering orders or collecting returns, all precautionary measures are thoroughly implemented throughout the process. For deliveries carried out by third parties, we are in close contact with our shipping partners to ensure they apply and maintain the appropriate health and hygiene standards in their services.
IWC Schaffhausen is closely monitoring further developments and will adapt measures accordingly if necessary. We can assure you to do our utmost to serve our customers with the highest standards possible through this period, following our 150 years old tradition of excellence. We will continue to produce handcrafted mechanical timepieces that combine precision engineering with extraordinary and timeless design and ethically sourced materials, bringing the finest technology and unparalleled elegance to your wrist.