My IWC: Introducing the next level of customer care

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My IWC: Introducing the next level of customer care

Benefit from a 6-year extension to the standard 2-year International Limited Warranty

For more than 150 years, we have been proudly engineering our mechanical timepieces in the spirit of our founder, F.A. Jones, who combined the best craftsmanship and technology to make pocket watches that last generations. Every IWC watch is carefully assembled by our trained watchmakers, then rigorously inspected and tested to ensure it meets our exacting requirements concerning quality and precision. Register now and become a member of My IWC and benefit from a 6-year extension to our standard 2-year International Limited Warranty. As a member, you will also receive useful tips on how to care for your watch, and always be the first to get important news from IWC Schaffhausen.
REGISTER HERE
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What does the International Limited Warranty of my timepiece cover?

Any part found by our technical services to be defective as a result of a defect in materials or manufacturing will, at the sole discretion of IWC, be repaired or replaced free of charge.

For further details, please refer to the Terms & Conditions of the International Limited Warranty extension.

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Is my timepiece eligible for the International Limited Warranty extension?

If your watch is still within the initial 2-year warranty period (original warranty/ International Limited Warranty), registering will allow you to benefit from a 6-year extension to our standard 2-year International Limited Warranty.

For further details, please refer to the Terms & Conditions of the International Limited Warranty extension.

Register in three simple steps

1. Register your timepiece by scanning the QR code of your warranty card or by entering your watch’s serial number.

2. Enter your personal information.

3. Click the confirmation email and finish your registration.

Enjoy your warranty extension and check your online collection.

REGISTER HERE

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