Benefit from a 6-year extension to the standard 2-year international limited warranty
For more than 150 years, we have been proudly engineering our mechanical timepieces in the spirit of our founder, F.A. Jones, who combined the best craftsmanship and technology to make pocket watches that last generations. Every IWC watch is carefully assembled by our trained watchmakers, then rigorously inspected and tested to ensure it meets our exacting requirements concerning quality and precision.
Register now and become a member of My IWC and benefit from a 6-year extension to our standard 2-year International Limited Warranty. As a member, you will also receive useful tips on how to care for your watch, and always be the first to get important news from IWC Schaffhausen.
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Register now to become a member of My IWC and benefit from a 6-year extension to the standard 2-year International Limited Warranty.
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Register your timepiece on My IWC, and receive an offer of a 6-year extension to the standard 2-year International Limited Warranty. As a member, you will also receive useful tips on how to care for your watch, and always be the first to get important news from IWC Schaffhausen.
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Like any precision mechanical instrument, a watch from IWC Schaffhausen needs regular care and maintenance. To ensure that your watch receives servicing in line with our prescribed quality standards, we have a team of skilled and qualified watchmakers who bring the same passion and precision to their work as the specialists who produced and assembled the timepiece during manufacture.
If your IWC timepiece is in need of service or repair, your local IWC retailer will gladly assist you in making the process as convenient for you as possible. You can find your closest Boutique or authorised retailer with our store locator. Alternatively, you may contact our Concierge for instructions on how to send your watch directly to your local Service Center. You can find the contact telephone number by selecting your country at the bottom of this page, or submit your enquiry via the Webform to receive a response by email.
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Do you need to track the status of your repair? Please click below to follow the repair status.