Shop around the clock without fixed opening hours, benefit from comprehensive delivery options or personalise your favourite timepiece with a unique engraving or strap: IWC Schaffhausen’s exclusive E-Boutique services are designed to make your online shopping experience convenient, secure and memorable.



We deliver your purchases from the IWC Schaffhausen E-Boutique conveniently to your home or hotel. Our comprehensive delivery options are tailored to the needs of busy cosmopolitans.

Return & Exchange policy


You can try on your purchase from the IWC Schaffhausen E-Boutique in your own home. If you do not like your order, you can return it or exchange it free of charge up to 30 days after the date of purchase.

Payment & Guarantee


The IWC Schaffhausen E-Boutique accepts payment by credit card, PayPal or bank transfer. To ensure that your purchase is secure, we process all transactions via a secure server and ask for your CVV code.



Would you like to make someone special an exclusive gift? We will help you find the ideal gift in the IWC Schaffhausen E-Boutique and deliver it to the recipient beautifully packaged with a personal message from you.



Would you like to buy a new watch for yourself or get someone special an exclusive and personalised gift? With an individualised engraving or a bracelet to match your look, you can add a personal touch to your IWC timepiece.

Click & Collect in Boutique


Place your order at the E-Boutique and conveniently pick it up at an IWC Boutique of your choice.

Your personal concierge


Exclusively in Europe, the personal Concierge Service of IWC Schaffhausen is at your disposal.

Shopping at the E-Boutique


The IWC Schaffhausen E-Boutique is available around the clock. We make sure that your shopping experience is convenient, safe and memorable.

For full conditions of sale please click here.