If you wish to receive a pre-paid shipping kit, please fill out a Service Request form and send it by email to our IWC Concierge at email@example.com.
For clients residing in Australia please fill out the Australian Service Request form and send it by email to our IWC Concierge at firstname.lastname@example.org.
Only genuine IWC timepieces are eligible for this service. Please note that this service is only available within Australia, Austria, Belgium, Denmark, Finland, France, Germany, Ireland, Italy, Luxemburg, Netherlands, Portugal, Russia, Spain, Sweden, Switzerland and the United Kingdom.
For the full terms & conditions, please consult our Conditions of Service.